Terms and Conditions

Effective Date: 03 March 2025

‍Welcome to OG Limousines, Transfers, and Tours. By using our app and booking services, you agree to the following terms and conditions.

1. Services Provided
Our platform allows users to:
- Book transfers, tours, and limousine services
- Manage reservations and user accounts
- Track rides in real-time
- Receive updates, confirmations, and support

Our mobile app is powered by RideMinder, which supports the technical operations of these features.

2. User Eligibility
You must be at least 18 years old to use our services.

3. Booking and Payments
All bookings are subject to availability. Payments must be made in full at the time of booking, unless otherwise specified. Prices are listed in AUD and may be subject to change without notice.

4. Cancellations and Refunds
We offer flexible cancellations, but fees may apply for last-minute changes. Please refer to the booking confirmation or contact us for full details. Refunds (if applicable) will be processed via the original payment method.

5. User Conduct
By using our services, you agree to:
- Provide accurate information when booking
- Treat staff and drivers with respect
- Not use the service for illegal or abusive purposes
- Comply with all applicable laws

We reserve the right to suspend or cancel your account for violations of these terms.

6. Limitation of Liability
To the extent permitted by law, OG Limousines, Transfers, and Tours shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

7. Changes to Terms
We may modify these Terms and Conditions at any time. Changes will be posted in the app or on our website and are effective upon posting.

8. Contact
For questions or support, please contact us at 1300 645 466.