Privacy Policy

‍Effective Date: 03 April 2025

‍OG Limousines, Transfers, and Tours ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, including our mobile app powered by RideMinder.

1. Information We Collect
We may collect the following types of personal information:
- Name, phone number, and email address
- Payment information (processed securely through third-party payment providers)
- GPS location data for pickups and ride tracking
- Booking details and ride history
- Device information and cookies (for analytics and personalisation)

2. How We Use Your Information
‍We use your information to:
- Provide, manage, and improve our services
- Confirm and manage bookings
- Enable real-time ride tracking
- Process payments and issue receipts
- Communicate updates or service-related notices
- Monitor performance via analytics tools (e.g., GA4)

3. Use of RideMinder
Our app is powered by RideMinder, which handles core app functions including booking, payments, GPS tracking, and user account management. All data collected within the app is processed in accordance with RideMinder’s security protocols.

4. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. We only share data with service providers (like RideMinder) who help us operate our app and services.

5. Cookies and Analytics
We use cookies and Google Analytics 4 (GA4) to understand user behaviour and improve the functionality and performance of our site and app. This may include anonymised data such as user actions, browser type, and device information.

6. Data Storage and Security
All data is stored securely using industry-standard encryption and access controls. We take reasonable steps to protect your information from unauthorised access or disclosure.

7. Your Rights
As a user in Australia, you have the right to access and correct your personal information. To make a request or ask questions about your data, please contact us at info@oglimousines.com.au.

8. Changes to This Policy
We may update this Privacy Policy occasionally.